Terms and Conditions

PIPA Website General Terms and Conditions

These General Terms and Conditions apply to everyone who accesses this website. If you do not wish to be bound by these Terms and Conditions, you may not access this website.

Welcome to the PIPA website. If you should have any queries please contact us at pipa@pipaonline.org or write to us at PIPA, PO Box 254, Haslemere, Surrey, GU27 9AF.

All intellectual property rights in the design, content and arrangement of this website, its text and graphics, software or underlying source code, and all other material on this site are reserved to PIPA, and our technology providers.

We take every reasonable precaution and care in compiling and updating this website. However we do not make any guarantee (express or implied) with respect to the content or operation of this website. We do not guarantee that use of this website will be uninterrupted or error free.

Your use of this website and the information contained in it are done so entirely at your own risk. We do not accept any liability for any loss or damages, whether direct or indirect, that you may suffer as a result of your use of this website or your reliance upon the content of this website. This includes, but is not limited to, computer service or system failure or interruption, computer viruses or other harmful components, breaches of security or unauthorised use of the system.

Except as required under law, neither PIPA nor any of its service providers be liable for any injury, loss, claim, damage, purely financial losses (including, but not limited to lost profits or lost savings), or indirect or consequential damages of any kind arising out use of this website.

PIPA is not responsible for the content of any other websites accessible through any link to be found on the website.

The content of this website, any dispute arising out of the website, and your relationship with PIPA are governed by English law and shall be subject to the exclusive jurisdiction of the English Courts. This site is operated from the UK. If you access this site from outside the UK, you are responsible for compliance with any applicable local laws.

We have the right to change these Terms and Conditions from time to time without prior notice and we will amend the changes on this page.

Members’ Terms and Conditions

These Members’ Terms and Conditions are supplemental to the General Terms and Conditions above and should be read in conjunction with them.

Access to, or use of, parts of the PIPA website are password protected and are subject to you joining PIPA and payment of a membership fee. Any rights conferred upon you by these Terms and Conditions shall only come into effect when your membership fee is fully paid.

As a PIPA member, you may search, view, copy and print out materials for your own use.

When using information from the website, you accept that the information available on the website is proprietary. Accordingly, you may not divulge such information to a third party in circumstances where they effectively receive some or all of the benefits of a member without paying the applicable membership fee. PIPA reserves the right to account to you for an additional fee should you seek to contravene this term.

You may not sell or publish in hard copy or electronic format, including on your own internet site, information obtained from the PIPA website.

When you register as a PIPA member, you will be asked to create an account and provide PIPA with certain information including a valid email address. You are responsible for maintaining the confidentiality of your member account, including your password and other account access information as applicable. You acknowledge, accept and agree that you are solely responsible for the form, content and accuracy of any profile, CV or material provided within your membership application.

As a PIPA member, you must not disclose your passwords to any third party, and you must take reasonable steps to ensure that no-one else uses the PIPA website in your name. You are liable for activities conducted through your password, whether authorised or not, until you have notified PIPA of such unauthorised use and PIPA has cancelled the passwords.

PIPA reserves the right, to be exercised in its sole discretion, to terminate or restrict your access to this site, or part of this site, at any time and without notice.

PIPA reserves the right, to be exercised in its sole discretion, to at any time and without notice withdraw or remove from the PIPA website any information, or link to any site containing information, which appears to PIPA to be defamatory, obscene, an invasion of privacy, an infringement of any relevant intellectual property right, including copyright, or which is unlawful, contrary to good practice in the relevant industry or otherwise likely to involve PIPA in civil or criminal liability.

As a PIPA member, you are solely responsible for any postings you make in the Discussion Forums on the PIPA website.

PIPA is not to be considered to be an employer with respect to your use of the PIPA website and PIPA shall not be responsible for any employment decisions, for whatever reason, made by any entity posting jobs or responding to the same on the PIPA website.

PIPA operates a policy of continuous improvement and welcomes any suggestions or comments in this respect although any comments, suggestions or submissions (including their subject matter) shall become the exclusive property of PIPA on its receipt by PIPA . This may mean that from time to time elements of the website may be withdrawn, removed, altered or added to.


PIPA membership is a personal membership and will move with you if you change your employer.

You may cancel your membership at any time provided that you provide PIPA with notice of the same. No fees shall be repayable to you in the event of cancellation.

If you cancel your PIPA membership, your membership information will be removed from the membership directory of the PIPA website.

Please read the PIPA Privacy Policy for further information regarding PIPA’s information gathering and dissemination practices.

Additional Terms of Use for Events

A completed booking form submitted to PIPA through this website is contractually binding on you irrespective of whether or not payment has been received. Where payment is not made by credit card at the time of booking, payment must be made within 30 days of receipt of an invoice from PIPA.  Any terms sought to be imposed by you in your booking will not form part of the contract.

PIPA will endeavour to confirm a booking within 3 working days by sending an email to the email address provided on the booking form.

PIPA is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the event details appearing on our website. If an error or inaccuracy is discovered with regards to the advertised prices of the event that you have reserved a place on, we will contact you as soon as possible by email. This will be to inform you of the correct price, and to ask you if you wish to continue with the reservation at the amended price, or to cancel the reservation altogether.  In such circumstances and where payment has already been made, a full refund will be made to the credit/debit card used for the transaction.

Cancellations must be in writing and received at least one calendar month prior to the event. A £50 administration fee will be charged for the cancellation. Registrants who do not cancel by that date and who do not attend will be responsible for the full registration fee. Substitutions are allowed at any time but please notify PIPA in writing of any such substitutions as soon as possible. As PIPA is a non-profit making organisation, if the substitute is not a PIPA member, the substitute will be responsible for obtaining PIPA membership before the commencement of the event.

PIPA reserves the right to alter an event venue, if necessary.

In the event PIPA needs to change the timings of parts of the programme of the event, the booking fees cannot be refunded.

If, for reasons beyond PIPA’s control, it is necessary to cancel the event or postpone it to another date, the fee paid will be refunded in full providing the original payment request for payment has been made.

PIPA is not responsible for any loss or damage as a result of a substitution, alteration, postponement, or cancellation of the event due to causes beyond its control including, but without limitation, natural disasters, sabotage, accident, trade or industrial disputes or hostilities.  For the avoidance of doubt, PIPA cannot be held liable for any subsequent or other loss including your accommodation, meals or travel costs, linked to attendance to our event.

PIPA events can only be attended by PIPA members. If a delegate ceases to be a member between submitting a booking form for an event and the event date, the delegate will need to renew their membership before being permitted to attend.

Whilst the event programme is correct at the time of advertising, PIPA reserves the right to change the details of an event without notice when alterations may be beyond our control.

The views expressed by external speakers are their own and PIPA disclaims any liability for advice provided by them to delegates.

At certain events photographs and recordings may be taken for promotional purposes.

Additional Terms of Use for Online Training Courses

PIPA makes every effort to ensure that all information presented in its online courses is correct and current. It is written and reviewed by professionals actively working within the speciality. However, we do not guarantee the accuracy of the information contained in these materials, and reliance on information provided in these materials is solely at your own risk. Every effort has been made to make these materials as complete as possible; however, it may yet contain mistakes, both typographical and substantive. Therefore, this material should be used only as a general guide and not as the ultimate source of information on the Pharmaceutical Industry.

The licence you subscribe to when booking on a PIPA online training course is for your individual use only. You are not permitted  to share your log-in details with any other person.

 Disclaimer of Warranties

The online courses are provided solely on an “as-is” basis, and the use of the information contained herein is at your sole risk. Except to the extent required by any mandatory applicable law, the online courses and the information contained herein are not subject to any warranty or condition, express or implied, including, without limitation, any warranty of merchantability, satisfactory quality, fitness for a particular purpose or use, or non-infringement.

PIPA does not guarantee the accuracy or completeness of any information contained in the online courses, and does not assume any liability or responsibility for any errors or omissions in the information contained in the online courses.

Limitation of Liability

PIPA shall not be liable for any damages of any kind arising from or in connection with the use of the online courses or the information contained therein, including, without limitation, mistakes, omissions, errors, or defects, even if PIPA is expressly advised of the possibility of such damages. This is a comprehensive limitation of liability that applies to all damages of any kind, including compensatory, direct, indirect, punitive, special, incidental or consequential damages (including but not limited to damages for lost profits or loss of revenue).